Important Notice Regarding Appointment Booking: Thank you for considering our clinic for your wellness needs. We want to ensure that your experience with us is smooth and enjoyable. To help achieve this, we kindly ask new clients to provide a deposit of $20 when booking appointments. This deposit will be applied towards your appointment fee and confirms your commitment to the booking process. However, it's important to understand that this deposit alone does not guarantee immediate acceptance into the clinic. Upon booking, one of our collective members will reach out to you to gather more information and ensure that we are a good fit for your needs. We also take this opportunity to learn more about how you were referred to our practice, as word-of-mouth referrals are prioritized. If accepted into the clinic and you need to cancel your appointment within the 24-hour policy window, your deposit will be refunded promptly. If, for any reason, you are not accepted into the clinic, you will receive a full refund of your deposit. We sincerely appreciate your cooperation and understanding in this matter. Should you have any questions or concerns, please feel free to reach out to us. Warm regards, Cleveland Massotherapy